Faq

Frequently Asked Questions

Orders & Payment

How can I place an order?

Simply browse our collection of shirts, shorts, and skirts, select your preferred items and sizes, and proceed to checkout. You will be guided through the payment process step by step.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.

Can I modify or cancel my order after placing it?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel, please email us at [email protected] within 1 hour of placing your order. After that, we cannot guarantee modifications.

Shipping & Delivery

What are your shipping options?

We offer standard shipping (5–8 business days) and express shipping (2–3 business days) for most destinations. Shipping costs are calculated at checkout based on your location and order weight.

Do you ship internationally?

Yes, we ship to many countries worldwide. International delivery times vary from 7–14 business days depending on customs and local postal services.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number on our carrier’s website to monitor your shipment.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please email [email protected] to initiate a return. Refunds are processed within 5–7 business days after we receive the returned items.

Can I exchange an item for a different size or color?

Yes, exchanges are available for size or color changes. Contact us at [email protected] with your order number and desired replacement, and we will guide you through the process.

Who pays for return shipping?

For standard returns, the customer is responsible for return shipping costs. If the item is defective or we made an error, we will provide a prepaid return label.

Product Information

How do I choose the right size?

We provide a detailed size guide on each product page. Measure your chest, waist, and hips, and compare them to our chart. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your shirts, shorts, and skirts true to size?

Our products are designed to fit standard sizing. However, fabric composition and style may affect fit. Please read the product description and customer reviews for additional guidance.

What materials are used in your clothing?

We use high-quality materials such as cotton, linen, polyester blends, and sustainable fabrics. Each product page lists the exact material composition and care instructions.

Customer Support

How can I contact you if I have more questions?

For any inquiries, please email us at [email protected]. Our team typically responds within 24 hours on business days.

Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They can be purchased directly on our website and delivered via email.